Refund and Returns Policy

Overview

Our refund and returns policy lasts 7 days unless otherwise specified. This duration is clearly stated written on the invoice as well as communicated to the customer verbally. If the specified days have passed since your purchase, we can’t offer you a refund or exchange, however we may devise a favorable strategy to solve your issue.

To be eligible for a return, your item must be in the same condition that you received it. That includes packaging as well as in same functional condition without any burns/physical damage as well as dead-on-arrival when brought to the store.

Several types of goods are exempt from being returned. Purchased software licenses, installations and registrations are non-refundable. We do not accept goods that are physically damaged, torn, burnt or disassembled.

Accessories and add-ons purchased in a bundle are not refundable individually unless the whole package is to be refunded, that too is subjected to on our consent

Additional non-returnable items:

Gift cards
Downloadable software products

To complete your return, we require a proof of purchase in the form of signed and stamped receipt / invoice.

Please do not send your purchase back to the manufacturer as we handle the warranties at our own end.

Partial refund may be granted upon expiry of the grace period of the specified refund days.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a payment will be made either in the form of cash or bank-transfer whichever is applicable, within 2 business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@warsicomputers.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded unless otherwise approved to be refundables.

Exchanges

We only replace items if they are defective or damaged from our end. If you need to exchange it for the same item, send us an email at sales@warsicomputers.com and send your item to: {physical address}.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.